Managing Your Volunteer Profile - Your Profile Menu

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Feb 24, 2023

Your volunteer profile is a critical part of Volunteer Connect. At United Way we are always trying to expand our volunteer base, and get an accurate depiction of the impact our volunteers are having on the community. This blog post will cover how to manage your volunteer profile and how to utilize volunteer connect to the fullest.

Your profile menu is located in the top right-hand corner of your Connect screen. To view it, click on your initials or your profile picture if you've already uploaded one. This menu is only available for logged-in volunteers.

The profile menu may have the following selections, which appear as applicable (for example, the User Groups selection only appears if you belong to a user group):

Menu Item Description
View Profile


The View Profile page includes your join date, total logged hours, volunteer resume, preferred causes and interests, fanned agencies, and activity feed. 

 

Note: You can click on any need or event listed in the activity feed to view it. You can also edit your causes, interests, and fanned agency at any time from this page.

Edit Profile Select Edit Profile to edit your profile picture, basic information, password, and disaster settings. You can also opt-out of system emails or deactivate your account on this page. Click here to learn more about editing your profile.
Edit disaster profile 

(ReDI sites only) This area houses your disaster-profile information, such as emergency contacts, blood type, and disaster skills and services you can provide.

Track Hours

Click this area to submit hours for volunteer work you've completed. You can also view your submitted hours on this page, as well as their statuses (pending, approved, denied, etc.). To learn more about logging hours, click here.

 

Note: You can use the table filter to add or hide table columns.

Volunteer Schedule View your scheduled volunteer opportunities. Only those opportunities associated with a particular date will appear in the calendar. To learn more about your volunteer schedule, click here.
Qualifications View or edit any pending qualifications questions you have answered, or any documents you have uploaded, to show that you're qualified to access or respond to certain needs. You can also view eSign waivers and other eSign documents that are available on your site. For more information about qualifications (other than waivers), click here. For more information about waiver qualifications in particular, click here.
My Files


Use this storage area to upload and store files such as PDFs, Word documents, or image files. A site manager can also upload a file to your profile; if this happens, you'll be able to see that it has been added, and you'll also see the date added.

 

Need Responses This area shows all of your past need responses and any associated user groups. Use this area to edit your responses, add hours, re-visit the need posting, check into/out of a need, or view the agency profile page of the agency that posted the need. Expired (past) needs are shown in faded text.
My Teams If you're a team leader, the My Teams area is where you manage those teams. If you're a member of a team but not the leader, you can use this area to email your team leader directly. Team leaders can view this article to learn more about managing their team.
My User Groups 

Use this area to view your user groups. You can see what needs or opportunities have been assigned to your user group, generate a user group report, and leave a group from this page. Click here to learn more about user groups. To learn more about user group leaders, click here.

 

Note: You can use the table filter to add or hide table columns.

SLM Hours Overview  (Service Learning sites only) This area shows a student's progress toward service-learning requirements.
SLM Leader Portal 


(Service Learning sites only) Course leaders use this area to manage their students' service-learning requirements.

 

Inbox Select Inbox to view your in-app messages. In-app messages may include system notifications and mail blasts from your site's manager. You can also view your in-app messages by clicking the bell icon to the left of the profile menu.
Logout

Click to log out of your Connect site.

To use the table filter:

  1. Click Table Filter, located just above the far right-hand column of a table. 
  2. Mark the boxes for the columns you wish to see and clear the boxes for the columns you wish to hide.